Do you have an android device? You may have come across a browser message telling you that your connection is not private. It can really be annoying seeing such a message every day. At times, it will come that moment you need to search for something very important and urgent. For sure, that can leave you confused and frustrated. What is SSL Connection Security Certificate Error?
While connection error can be that disappointing, you don’t have to feel helpless. Just learn how to fix SSL connection error, and you will never again feel the pain of being let down by your device during the hour of need.
Ways you can use to fix SSL connection error.
Have you encountered an SSL connection error? You got many options. You can always look up to fix the issue. If you use one and don’t resolve the problem, you can try your next option until you manage to fix the SSL connection error.
Ensure the time and date of your android device are correct.
Your android device will experience SSL connection error due to several factors. One of those factors is incorrect time and date on your device. By default, your device will always pick time through the automatic process, depending on the Wi-Fi connection. That works perfectly fine. But for some reason, it’s likely to trip it up now and then.
In case that happens, you will face an SSL error. That’s why it will be important to know how you can correct your device’s time and date to help fix the SSL connection. You may decide to turn off that automatic time and date detection and fix your device’s time and date through a manual process.
Steps to correct time on your device
- Go to Settings on your android device.
- Scroll down and locate the system. You can tap on it.
- Can you see the time and date? Tap on them
- There is a toggle located next to the use of network-provided time. Tap on it to disable your automatic time.
- The next step is to tap time. That way, it allows you to set and correct your device’s time.
- Are you done? You can tap the OK option.
To that end, the time and date on your device are up-to-date. Correcting time and date is the easiest solution when you seek to fix the SSL connection issue. Once done, you can try to browse your website and see the error has been resolved. If you don’t succeed yet, use the next option.
Reset your network settings
Your network settings could be the biggest barrier between you and the website you want to access. While it’s hard to pinpoint it to a particular reason, it’s good to reset your network settings. After all, if it’s the cause of the connection error, it will be much easier to fix it.
Procedure to reset your device network setting
- Go to your device and open the Settings app.
- Scroll down. You will see system or general management depending on your device.
- Can you see reset options or reset? Tap on the one available
- You will see these words “reset network settings.”
- Your confirmation will be needed.
- Press yes.
Have you hit there? Your network settings have been reset. It sounds simple, but it’s another important task that can help you fix SSL connection error if linked to network settings.
Disable your antivirus app
While an antivirus app can be very useful for protecting your phone against malware, it can be the cause of your device’s connection error. So, you will have to deactivate your antivirus if you want to fix the SSL connection issue.
Do you want to uninstall your antivirus? You will have to deactivate the device admin permission granted for your particular app.
Go to the settings on your device. Then search for device admin. Proceed to open device admin apps. You will find an antivirus. Ensure to tap on it. Once you are through, you can select the deactivate option.
When you are done disabling device admin, you can now uninstall the antivirus from your android device. Visit settings and go to apps, then select the antivirus option. You will see “force stop” you can tap on it. Force sop again as you confirm if it’s done.
Suppose you are through open storage. You will see the “clear data” option. Ensure to tap on it. Go on and clear data and then clear the cache.
Are you through with that? Tap back the arrow. That will take you back to your app info screen. You can then select the uninstall option and tap OK. Now you have uninstalled your antivirus.
You can try accessing your website after uninstalling the virus. If you succeed, you will know your SSL is fully fixed. In case it fails to access the website, you can apply another option to fix the SSL connection error.
Clear cached data on your chrome browser
The SSL connection error may be a result of cached data. If the other methods have failed to fix the SSL connection issue, you can clear your browser data. It can help you to fix the problem.
Steps to clear cached data
- Open Chrome on your android device
- Look at your right-hand side on top.
- You will see three dots. Tap on them.
- Go to settings and tap “more.”
- Can you see a privacy option? Ensure to tap on it. Done? clear browsing data
- Select a time range
- Pick all kinds of information you wish to do away with
- When done, tap “clear data’ and your cached data will be cleared.
Once you are done clearing cached data, you can try accessing the website. It will help you know if SSL error has been fixed.
Restore your device’s factory settings
You should only resort to this option if all other methods have failed to fix the SSL connection issue. If you decide to use this option, remember you will render your phone as new since you will lose all the personal data in your device. It will help you clear everything. It will be important to back up your data before resetting your phone.
You can follow the steps below to reset your phone.
- Go to Settings on your device.
- You will see the factory data reset.
- Click on it to reset your phone.
- You will be asked to provide a pin.
- Enter it and click OK, and your phone will be reset.
That way, you will have fixed the SSL error.
SSL can result from various causes. It can be disturbing, especially if you are in a hurry and want to get information online very fast. That’s why it will be good to know ways you can use to fix SSL connection error.